PLease read through carefully

SCA Privacy Policy

Last Updated: 10/23/2024]

1. Introduction

Welcome to SCA Systems ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

Use our website
Subscribe to our SCA Systems CRM
Participate in our AI community
Engage with our services
Interact with our AI tools and implementations

2. Information We Collect

2.1 Personal Information

We may collect:

Name and contact information
Business information
Payment details
Login credentials
Profile information
Communication preferences

2.2 Technical Information

We automatically collect:

IP address
Browser type
Device information
Usage data
Cookies and similar technologies

2.3 AI-Related Data

When using our AI tools and services:

AI implementation preferences
Prompt engineering data
Usage patterns
Integration configurations
Business workflow information

3. How We Use Your Information

We use collected information to:

Provide and maintain our services
Process payments
Send administrative information
Deliver community content
Improve our services
Analyze usage patterns
Customize AI implementations
Send marketing communications
Comply with legal obligations

4. Data Storage and Security

4.1 Storage

Your information is stored on secure servers located in Dallas, Texas . We retain your information for as long as necessary to provide our services and comply with legal obligations.

4.2 Security Measures

We implement appropriate technical and organizational security measures, including:

Encryption of sensitive data
Regular security assessments
Access controls
Employee training
Secure data backup

5. Data Sharing and Disclosure

We may share your information with:

Service providers and partners
Payment processors
Cloud storage providers
Analytics services
Legal authorities when required by law

We do not sell your personal information to third parties.

6. AI Community Specific Privacy

6.1 Community Content

Content shared in community discussions may be visible to other members. Recorded sessions may be available for replay to community members. Implementation examples may be used for educational purposes (anonymized).

6.2 AI Tool Usage

AI implementation data is used to improve our services. Prompt engineering examples may be shared (anonymized). Usage patterns help us optimize our AI offerings.

7. Your Rights and Choices

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Export your data
Restrict certain data processing

8. Cookie Policy

We use cookies to:

Maintain your session
Remember your preferences
Analyze website usage
Improve user experience
Enable certain website functions

You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

Posting on our website
Sending email notifications
In-app notifications

12. CRM-Specific Privacy

12.1 Data Processing

Customer data processed through our CRM is handled according to our data processing agreement. Integration data is secured and encrypted. Automated processes are monitored and logged.

12.2 Data Retention

CRM data is retained according to client specifications. Backup systems ensure data recovery. Deletion requests are honored within legal requirements.